How we collect, use, and protect your personal information
Last updated: 9/19/2025
At RoamSource, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel services.
• Contact Information: Name, email address, phone number, mailing address
• Travel Information: Passport details, travel preferences, special requirements
• Payment Information: Credit card details, billing address (processed securely by our payment partners)
• Account Information: Username, password, profile preferences
• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent on site, search queries
• Cookies and Tracking: We use cookies to enhance your browsing experience
2.1 Service Provision: To process bookings, provide customer support, and deliver travel services
2.2 Communication: To send booking confirmations, travel updates, and respond to inquiries
2.3 Personalization: To customize your experience and provide relevant travel recommendations
2.4 Marketing: To send promotional offers and newsletters (with your consent)
2.5 Legal Compliance: To comply with legal obligations and protect our rights
2.6 Improvement: To analyze usage patterns and improve our services
We share information with trusted third-party service providers including hotels, airlines, tour operators, and payment processors to fulfill your travel bookings.
We may share aggregated, non-personal information with business partners for marketing and analytical purposes.
We may disclose information when required by law, court order, or to protect our rights and safety.
In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
4.1 Security Measures: We implement industry-standard security measures including SSL encryption, secure servers, and access controls.
4.2 Payment Security: Payment information is processed through PCI DSS compliant payment processors and never stored on our servers.
4.3 Data Breach: In the unlikely event of a data breach, we will notify affected users and authorities as required by law.
4.4 Limitations: While we strive to protect your information, no method of transmission over the internet is 100% secure.
You can access and update your personal information through your account settings or by contacting us.
You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or updating your preferences.
You may request deletion of your personal information, subject to legal and contractual obligations.
You can control cookie settings through your browser preferences, though this may affect site functionality.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on the type of information and applicable laws.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10.1 Types of Cookies: We use essential cookies, performance cookies, functionality cookies, and marketing cookies.
10.2 Purpose: Cookies help us provide a better user experience, analyze website traffic, and deliver personalized content.
10.3 Management: You can control cookie preferences through your browser settings or our cookie consent tool.
If you are in the EU, you have additional rights including the right to data portability, right to be forgotten, and right to restrict processing.
California residents have the right to know about personal information collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
• Email: privacy@roamsource.com
• Contact Page: Visit our Contact Us page
• Mail: RoamSource Privacy Team, [Company Address]
Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.